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Setting Up Online Account

  • In order for you to register and pay your bill online, you click on Sign Up, enter all the necessary information such as email address, Password, Utility Account Number (012345-000), and Last Name
  • If two names were provided, you will need to enter the second person's name in the last name field, exactly as it is on the statements.
    • Example: John Smith & Lori Johnson
    • You would enter Lori Johnson in the last name field
  • Once you create your account, make sure to verify your email address
A notice from Suburban East Salem Water District about needing to re-sign for Auto Pay due to a system update, with login options.
The image shows a user registration form for the Suburban East Salem Water District, including email, password, and verification fields.

How To Set Up Auto Pay

  • Click on My Profile 
  • Under Accounts click on Edit, it should look like the 2nd Photo provided
  • Once you're on that screen you should be able to set up Auto Pay
The image shows a user account management screen with login info, payment methods, and details on paper and electronic billing options.
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